J. Cazares & Associates Insurance Services ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website and services.
Information we collect
- Contact information — name, phone, email, business name, and address you submit via our contact or quote forms.
- Policy information — coverage types, business details, and other underwriting information needed to provide quotes.
- Usage data — anonymized analytics (page views, referrer URLs) via Google Analytics or equivalent.
How we use your information
Information you provide is used solely to respond to your inquiry, prepare insurance quotes, place coverage with carriers, service existing policies, and comply with legal and regulatory obligations. We do not sell your personal information.
How we share your information
We share information only with:
- Insurance carriers we approach to prepare quotes on your behalf.
- Service providers (CRM, email, hosting) under confidentiality agreements.
- Government or regulatory agencies when required by law.
Data retention
We retain policyholder records in accordance with California Department of Insurance requirements. Inquiry data from non-clients is retained for up to 24 months.
SMS / text messaging
When you submit a quote request or contact form on this site and provide a mobile phone number, you consent to receive transactional and informational text messages from J. Cazares & Associates regarding your inquiry, quotes, policy servicing, and related insurance matters. Message frequency varies based on the nature of your inquiry and ongoing communications. Standard message and data rates may apply, depending on your wireless carrier and plan.
You can opt out of SMS messages at any time by replying STOP to any text message we send you. Reply HELP for assistance, or contact us at (714) 745-6728 or hello@jcazares.com. We will not share your mobile number or SMS opt-in status with third parties or affiliates for marketing or promotional purposes.
Your rights
Under the California Consumer Privacy Act (CCPA), California residents may request access to, deletion of, or correction of their personal information. Email us at hello@jcazares.com to exercise these rights.
Security
We use industry-standard encryption (TLS) for data in transit and secure credential management for CRM integrations. No method of transmission is 100% secure; we encourage you to call us directly for sensitive information.
Contact
Questions? Contact us at hello@jcazares.com or (714) 745-6728. Our office is at 4175 East La Palma Ave Ste 108, Anaheim, CA 92807.